Terms of Use

Terms of Use

Last Updated: October 22, 2025

Welcome to Pinaki Indian Restaurant. By accessing and using our website or services, you agree to comply with and be bound by the following terms and conditions.

1. Use of Website

By using this website, you warrant that:

• You are at least 18 years of age or using the website under parental supervision
• You will not use the website for any unlawful purpose
• You will not attempt to interfere with the website's proper functioning
• You will provide accurate information when making reservations or placing orders

2. Reservations and Bookings

• All reservations are subject to availability
• We reserve the right to cancel or modify reservations if necessary
• Please arrive within 15 minutes of your reservation time, or your table may be released
• For parties of 8 or more, please contact us directly
• Cancellations should be made at least 24 hours in advance when possible

3. Online Orders

• All orders are subject to acceptance by Pinaki
• Prices are subject to change without notice
• We reserve the right to refuse or cancel any order
• Delivery times are estimates and may vary
• Payment must be completed before order preparation begins

4. Payment

We accept various payment methods including cash, credit/debit cards, and online payment platforms. All transactions must be completed in British Pounds (GBP).

5. Allergens and Dietary Requirements

While we make every effort to accommodate dietary requirements and allergies, we cannot guarantee that our dishes are completely free from allergens. Please inform staff of any allergies or dietary restrictions when ordering.

6. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Pinaki Indian Restaurant and is protected by copyright and intellectual property laws.

7. Liability

We strive to provide accurate information on our website, but we cannot guarantee that all information is completely error-free. Pinaki Indian Restaurant shall not be liable for any damages arising from use of our website or services.

8. Age Restriction

Alcoholic beverages are only available to customers 18 years and over. Valid photo ID may be requested. We reserve the right to refuse service of alcohol at our discretion.

9. Behavior and Conduct

We reserve the right to refuse service or ask customers to leave if their behavior is deemed inappropriate, disruptive, or harmful to staff or other guests.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our website or services after changes constitutes acceptance of the modified terms.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

If you have any questions regarding these Terms of Use, please contact us:

Pinaki Indian Restaurant
257 Shields Road, Byker, Newcastle Upon Tyne, NE6 1 DQ, UK
Email: pinaki.newcastle@gmail.com
Phone: +44-7886048833